On The Spot Plumbing&Heating
Review Summary
- Positive: Prompt, professional, and reliable service. Technicians are punctual, efficient, and keep work areas clean. They diagnose issues quickly and provide high-quality work.
- Specific Praises: Mentioned for water heater installation, fridge waterline installation, and emergency sewer backup.
- Customer Satisfaction: Highly recommended by multiple customers, with many expressing they would use the service again.
- Areas of Improvement: One review mentions a minor inconvenience due to water being shut off in the entire house.

Reviews
View All on Google4.6
(85 reviews)
Sophia Roughgarden
February 5, 2025
William arrived very promptly and was very professional. Started by putting on blue shoe covers and was VERY neat and respectful of keeping area neat and clean! Diagnosed issue quickly and was very thorough. Excellent job! Highly recommend! Do not hesitate if you need a plumber.
Alex
March 14, 2025
I recently used On The Spot Plumbing and Heating, and I couldn’t be more impressed with their service! From the moment I called, they answered right away and were extremely professional. Their team arrived on time, worked efficiently, and kept everything neat and clean throughout the job. The quality of their work was top-notch, and they made sure everything was done right the first time. It’s hard to find a company that is both reliable and professional, but they truly exceeded my expectations. I highly recommend them to anyone in need of plumbing, heating, or cooling services. I will definitely be calling them again and referring them to my friends and family!
Aseel Abudayya
Excellent Service – Highly Recommend Alex did an outstanding job installing my fridge waterline. He was professional, punctual, and extremely knowledgeable. He took the time to explain the process, ensured everything was securely connected, and even tested for leaks before finishing up. The quality of his work was top-notch, and he left the area clean and tidy.If you need someone reliable and skilled for a job like this, I highly recommend Alex. Great service at a fair price – I couldn’t be happier!
Adrian L
Maher arrived on Dec 10 to fix my folks’ water heater He arrived on time, properly installed everything, was very polite and finished on time Still working without a hitch The company as a whole was very helpful. We called other places in the area and no one picked up. They picked up and came to our help right away because my folks had no heat for 3 days so they were a life saver! I highly recommend! Quality work for a great price!
Maryann Fay
On the Spot was great! Response time with plumber in site was within 2 hours. I called them at 6:33 am and they were here by 8:10am. We had an emergency sewer back up and hi completed with an hour! Very efficient! Highly recommend them!
Jennifer Steiner
William and team are very professional. Before entering my home they put on booties which is a huge plus. Work is neat and clean. Very fast and reliable company! Thank you William and team for your service!
Deanna Goldstein Barone
Will is the best guy to help with everything plumbing related! He has been working with us on our reno and is a true angel!! always solves every problem, has great suggestions and tries to save us money with better options!!!
David Kantrowitz
I asked them to check a leak on the 1st floor because my regular plumber was unavailable that night. On the Spot responded quickly to assess the issue. Found the leak and stopped the water. My only complaint is that the plumber turned off the water on the 2nd floor as well, which caused an inconvenience until our regular plumber arrived two days later.